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General FAQ

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Q: Do you draw blood at your office?
A: If blood work is recommended, you will be given a prescription to get it done at an outside center. The results will come back to our office for your physician to review.

Q: How do I get my prescription refilled?
A: Please have your pharmacy fax a refill request to our office. Allow 24 to 48 hours for a response.

Q: How often should I have a Pap Smear?
A: Generally, your pap smear should be performed annually during your comprehensive examination. However, if you have had a history of abnormal pap smears, or your physician has instructed you differently, you may need to have a pap smear more or less frequently.

Q: How will I be notified of test results?
A: Patients are typically notified of test results by mail or a phone call. If three weeks have gone by and you have not heard from our office, please call to find out your results.

Q: If I am sick, do I need an appointment or can I walk in?
A: Patients are seen by appointment only. Urgent appointments will be scheduled based on the type and severity of the problem. If you have a true medical emergency, call 911.

Q: If I see a nurse, will a physician be notified of my reason for being there?
A: All patient visits are documented. If there are any concerns at the time of your visit, your physician will be notified prior to you leaving the office.

Q: What health insurance plans do you accept?
A: We accept most health insurance plans. Please call our office to inquire about a specific plan.

Q: When I leave a message on the nurse voicemail, when will I get a return call?
A: You should receive a return call the same day. Make sure you provide a number where you can be reached day or evening.

Q: Where are you located?
A: Please see our Location page.

Q: Where do I go if I need emergency care outside of normal business hours?
A: One of our physicians is always on duty at Florida Hospital Orlando for emergency care and treatment.

Q: Will my physician treat me for conditions not relating to OB/GYN? A: Patients should go to a Primary Care Physician (PCP) for care that is not in our specialty, such as ear aches, sore throats, broken bones, etc.